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HP Recommended

Hi,

After updating my HP desktop it went on a black screen and after some minutes some vertical lines appears on my monitor. There are no characters displaying after start up.

IMG20220912134821.jpg

Please what should I do to fix the issue?

I have tried pressing Ctrl+alt+del, widows key+Ctrl+shift+B unsuccessfully.

2 REPLIES 2
HP Recommended

Hi @8440d

 

Welcome to the HP Support Community.

 

I'd like to help! 

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

 

Keep me posted. 

 

 

NIRVANA_95
I am an HP Employee
HP Recommended

HP elite book 8440p

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