-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- Hi, I wanna update my Bios for my HP Pavilion TouchSmart 11-...

Create an account on the HP Community to personalize your profile and ask a question
05-16-2025 05:40 AM
Hi all i wanna update my bios for my Hp Pavilion TouchSmart 11-e000sa and i cannot find the bios file on Hp website because the laptop is old. Is there anyone who can assist with the file the laptop wont boot screen is blank with caps lock key blinking.
Windows + B key boots the laptop to bios update window . Regards
05-16-2025 06:44 AM - edited 05-16-2025 06:45 AM
Hi:
HP has retired support for your notebook since it is more than 10 years old.
Here are the info and exe file links for the latest BIOS update I could find for your notebook (F.20).
https://ftp.hp.com/pub/softpaq/sp76501-77000/sp76924.html
https://ftp.hp.com/pub/softpaq/sp76501-77000/sp76924.exe
Since you can't get into Windows to update the BIOS with the file, watch these videos for how to create a USB BIOS recovery flash drive and update the BIOS when you can't get into Windows:
How to create a BIOS recovery drive with the above BIOS file.
You will have to use another Windows PC for this.
Creating a BIOS Recovery Flash Drive for HP Notebooks | HP Notebooks | HP Support
How to recover your notebook's BIOS with the recovery drive:
Restore the BIOS with a Recovery Flash Drive on HP Notebooks | HP Notebooks | HP Support