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2 REPLIES 2
11-07-2021 12:27 PM
I'm sorry, but HP does not provide support for Linux distros -- including boot and installation issues.
IF you replace the preloaded Windows OS with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.
Modern PCs with UEFI, instead of the older BIOS, are especially difficult to install because you have to go into the UEFI settings and make several changes before you can even boot from a USB stick -- and we are unable to assist in that work.
Your best bet for support now is to contact the support forum of the distro you are using.
I am a volunteer and I do not work for, nor represent, HP
11-07-2021 08:53 PM - edited 11-07-2021 09:02 PM
What program exactly are you using to make your bootable Linux USB stick? Also, to make things easier, disable secure boot in the BIOS. It will only get in the way. Do you have an idea what distro you want to go with? Finally, what GPU does your laptop have?
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