Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
Resolve Windows 10 or update issues on HP computer or printer– Click Here
My laptop is broken down.
A fatal error in Windows (WHEA_UNCORRECTABLE_ERROR)
During normal Windows operation, it suddenly froze, and displayed the above windows messag.
During a new boot it freezes up. I tried a dozen times. Sometimes I can come into the menu to repair in Windows, however it always ends up with a total freeze or the above message.
When running the HP tools <F2> it freezes up during the memory test.
I suspect a RAM problem.
I tried yesterday to contact HP via the Bot, which didn't work out
.Next via Whatsapp, and now about 20 hours later still no respons.
With a new try today, even the bot doesn't reply any more.
Is this my bad temper or common HP behaviour?
Still under waranty, so I can wait a bit more, however do need this laptop for school work.
I reviewed your post and I understand that the computer is not booting to Windows and you are facing issues contacting the support team.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the steps in the below article and check if it helps.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Stay Home – Stay Safe
The_Fossette I am an HP Employee
Didn't find what you were looking for?
Ask the community