• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP ENVY X 360 M6 CONVERTIBLE PC
Microsoft Windows 10 (64-bit)

Hi Everybody

 

PLEASE HELP  !!!!!!!!

 

My laptop has a black screen with a blue bar that says "enter administrator password or power on password", what do I do??

After trying to input 3-4 times a wrong paswoord it shows '' SYSTEM DISABLED WITH CODE: [  i  69835394 ] ''

Is there a code to bypass it??

PLEASE HELP !!!!!!!

I have never set up any password and it suddenly showed up .

 

 

3 REPLIES 3
HP Recommended

@Lisa202020 

I know we used to provide Disabled Bypass Codes -- but we're not allowed to do that anymore.

I wish we could help you, but sorry, due to changes in Community policy, we are no longer able to provide any assistance with password reset or recovery issues.

In addition, according to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.
Goto this page https://support.hp.com/us-en/contact-hp



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

 

I have already contacted HP SUPPORT and they HAVE NO SOLUTION

This computer purchased by me at BEST BUY.

I do not understand why HP COMPANY  SENDING BUGS TO HP laptops owners , i understand this is a great way for HP  to make business. 

At this point i need a  SOLUTIONS.

 HP CUSTOMER SUPPORT NOT PROVIDING ANY INFORMATION HOW TO RESOLVE THIS MATTER

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

This topic is going to be locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.