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‎08-22-2023 07:09 PM

HP Recommended
Product: OMEN 17.3 inch Gaming Laptop PC 17-ck1000 (509V8AV)
Operating System: Microsoft Windows 11

My HP Omen Laptop powered off while I was working (the battery was full, and laptop was connected to power port). From then I am not able to turn it on. The warranty period ended just 2 months ago.

 

Could someone help on this?

 

I am not seeing the charging light on when power port to connected. I tried multiple attempts 

1. Press Power button alone for 1 min

2. WIndows Key + V + Power button

3. Unplug the battery and power button

 

Category:
1 REPLY 1

‎08-23-2023 05:30 PM - edited ‎08-23-2023 05:31 PM

HP Recommended

Hi,

This sounds like the motherboard just died. If there is no indication of power/led on then the motherboard could be dead. I'd try to eliminate the battery and the adapter by trying a different one if possible just in case. If the motherboard is dead then that's an issue because the replacement could cost a fortune. 

Asus ROG STRIX G16 Manjaro Xfce
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