Hp Envy 16 consistently fails to start up

[Blue992]

I press the power button and the light on the button itself comes on, but the fans don’t kick on and the screen stays black. I have consistently had this problem once a month or so since I’ve owned the laptop. Always the same issue and I can’t get it to boot safely or through BIOS this time. So frustrating. 

Tried forcing a reset

Tried windows key + B

Tried windows key + V

Tried repeatedly pressing esc 

Tried repeatedly pressing F10 

Anyone have any other suggestions?

[Raj2111]

Hi @Blue992 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.
 

To begin with may i know if you get any beep sound or any light blinking when power button is pressed?

In the emantime try this: 

1. Hard Reset

• Disconnect the power adapter and remove the battery (if removable).
• Press and hold the power button for about 15 seconds.
• Reconnect the battery and power adapter, then try to power on the laptop again.

2. Check the Power Supply

• Ensure that the power adapter is working properly. If you have access to another compatible charger, try using that.

3. Connect to an External Display

• Sometimes the issue might be with the laptop’s display. Connect it to an external monitor or TV to see if it displays anything.

Check using the different ac adapter.

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support