11-04-2016 09:09 AM
My computer fails to boot and gives me a caps lock code. The LED blinks twice. I have tried hard resetting and reseating the memory, but nothing worked. I have had this problem for a fairly long time, however in past the computer would eventually boot up after I forced turned it off and on a number of times. I am at the point now where over the past few days I have been trying this and it so far has still failed to boot up. Please let me know if there is anything I can do to fix this!
11-04-2016 01:04 PM
Welcome to the HP Support forum. Thank you for posting.
Based on the HP official article >> http://support.hp.com/us-en/document/c01732674
your BIOS is corrupted and not ok.
Please, read the solution here >> http://support.hp.com/us-en/document/c02693833
Use the option for "Recovering the notebook BIOS using an external storage device"
Hope this helps.
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