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Opsbadboy
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Message 1 of 2
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Hp Omen laptop won't power on.

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Plugged in AC charger powered on laptop amber light came on for 1 second and went out this was with battery installed. With battery removed and AC charger plugged in no lights. AC charger works battery dead. 

L Ware
1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
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@Opsbadboy

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Did you try another charger?
  • Does the notebook shut down immediately (right after you unplug the charger)?
  • Do you get any error message on your notebook (Such as Plugged in, not charging, etc.)?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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