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HP Recommended
Hp Pavillion
Microsoft Windows 10 (64-bit)

I went to turn on my Pavillion and it would not turn on, so I plugged it in to charge. After I plugged it in I attempted to turn on the laptop. The laptop did not turn on, so I decided to switch  wall outlets, I tried 4 wall outlets and the laptop did not turn on. 

Afterwards I decided to open up the laptop, and see if the battery had issues. I looked inside the laptop and the battery looked normal. 

So know I dont know what to do.

2 REPLIES 2
HP Recommended

Remove the battery.

Connect just the charger.

Turn on laptop.

 

.

HP Recommended

I did it, nothing happened. 

But, When I tried to turn it on with the battery inside and orange light flashed. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.