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HP Recommended
HP Spectre x360 Convertible 15-ch0xx
Microsoft Windows 10 (64-bit)

After I leave my computer downloading stuff and without sleeping whenever i try to use it again screen stays off but hard drives are still working. The thing is that i cannot use it because screen is off and there is no way to wake it unless i force shut down the laptop

 

Im on the most recent update and everything is up to date. What could be wrong?

4 REPLIES 4
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@arongkatz 

In Windows 10 power settings you have a different setting for blanking the PC than for putting it to sleep.

 

In my case, the screen goes blank 5 minutes before it goes to sleep because I have it set that way.

 

You would have to examine the power settings to see what you have configured.



I am a volunteer and I do not work for, nor represent, HP
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Thanks

 

The only option i had was on battery and plugged in to to turn off after five minutes and it did but i just couldnt wake it up. I cant find the "blank" screen option and  anyways as long as i press keys or the power button it should turn on the display isnt it?

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@arongkatz 

In the Power options, for the Windows labeled Power & sleep, I have two settings:

1) Screen

2) Sleep

 

If you don't have those, I don't know what to tell you.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

I already changed disk never off when connected and it seems to fix the problem for now. Will update later with details

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