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‎11-18-2019 03:40 PM - edited ‎11-18-2019 11:08 PM

HP Recommended
Product: X5e44av
Operating System: Microsoft Windows 10 (64-bit)

Laptop shutd down very quick when using. No normaal shut down. Dont get iT back on. Charing light is lid up next to adaptersoCket. Power is 19.6 volts adapter looks Okee. Holding power button does nou help. Please  give advise laptop had warranty left for one year. There are no other leds lid up. Sith only A-C power connecten and no battary connected iT is not starting. 

Sorry for the bad englisch 

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