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HP Recommended
Hp stream 11-y009tu

Hi im locked out of my laptop can you please help me?

 It comes up at the end with system disabled 

[ i 51310064]

2 REPLIES 2
HP Recommended

Return this laptop to the seller.

 

.

HP Recommended

@Vekt 

We don't provide Disable Code bypasses anymore.

I'm really sorry that we can not help you with this, but Community policy prohibits us from assisting you in any way with bypassing or resetting passwords.

For BIOS or power-on password resets, read this HP thread: https://support.hp.com/us-en/document/c06368824.

If you are not prepared to spend the money to get HP to replace the motherboard for BIOS password resets, you could take the PC to a local repair facility to see if they can do it for you -- but we are unable to assist in that.

For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://www8.hp.com/us/en/contact-hp/ww-phone-assist.html



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