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Hardice18
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Message 1 of 2
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Flag Post

Hp envy frozen in bios update

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Hp envy
Microsoft Windows 10 (64-bit)

Hello,

so this evening i finished up work and closed the lib of my Hp Envy laptop. In the middle of the night the fan kicked on and became very loud. When i opened the laptop it was frozen on a bios update screen. It says to not power it down or disconnect it from power. What should i do? 

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Hardice18

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, 

  • What is the status of the BIOS update?

If BIOS update is stuck for very long time then try to restart your computer and check.
 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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