Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Hp envy frozen in bios update

HP Recommended
Hp envy
Microsoft Windows 10 (64-bit)


so this evening i finished up work and closed the lib of my Hp Envy laptop. In the middle of the night the fan kicked on and became very loud. When i opened the laptop it was frozen on a bios update screen. It says to not power it down or disconnect it from power. What should i do? 

HP Support Agent
HP Support Agent
23,471 23,429 1,063 1,097
Message 2 of 2
Flag Post
HP Recommended


Thank you for posting on the HP Support Community.


Don't worry as I'll be glad to help, 

  • What is the status of the BIOS update?

If BIOS update is stuck for very long time then try to restart your computer and check.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation