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‎07-27-2024 11:45 AM

HP Recommended

Hello i had a Hp envy laptop ryzen 7 5700u and water got poured on it so I took it to the repair shop.I was told there was burnt ics and had to be replaced but even after that the laptop didn't turn on only to be told its a dead pc.Is there any way to revive it?

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1 REPLY 1

‎07-29-2024 12:46 PM

HP Recommended

Hi @Tongteo,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that there is an issue with the laptop hardware and may need repair.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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