08-07-2016 04:19 PM
08-08-2016 09:41 AM
Welcome to HP Forums!
I have read your post and wanted to help.
I understand that your laptop does not start. Please follow this document to troubleshoot: HP Notebook PCs - Computer Does Not Start (Windows 10)
Let me know how it goes.
If this post helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos.
I work on behalf of HP
Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!