Hp keyboard locked

[Hellme]

How do you unlock the keyboard on a hp stream 

[asmita6658]

Hi @Hellme

Welcome to the HP Support Community. 

To better assist you -

1) Were there any recent changes made? 

2) Have you tried an external keyboard? 

While you respond to that, try these steps -

Step 1 Hard Reset -

1) Shutdown the computer. 
2) Unplug all the Adapter and peripherals connected. 
3) Press and hold down the power button for 15 to 20 seconds. 
4) Plug-in the Adapter. 
5) Try to turn on the computer. 

Step 2 Re-install the driver -

1) In Windows, search for and open Device Manager.
2) Double-click Keyboards.
3) Right click on the keyboard drivers and click on uninstall.
4) Restart the computer. 

If the issue still persists, test the hardware using these steps -

1) Shutdown the computer. 
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 
3) Press F2 once. 
4) Go to Component test. 
5) From the list, run the Keyboard Test.  

Hope this helps! Keep me posted. 

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Have a great day!