I have an HP probook laptop it were working fine the battery goes to zero and it turned off when the charger is plugged in I get 3 flashes of the charging LED and it does not turn on. When the battery is in place and the charger is plugged in, I get 3 flashes of the charging LED. If I try it with only the battery I get the same thing, however if I try with only the charger and no battery i get nothing at all.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".