Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
Flag Post

Hp notebook black screen on startup + f12 button gives orange light.

HP Recommended
HP Notebook - 15-r204nx
Microsoft Windows 8.1 (64-bit)

I was playing a game when my laptop froze and I had to force shut down. When I tried turning it on again the fans would start for a couple of seconds then they would stop and I'd get a black screen. The f12 button is orange and the power LED is white.

I tried hard resetting and it didn't work.

I also tried rebooting while pressing the windows key + B and the only change would be caps lock button giving 3 blinks.

Please help. 

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation