05-22-2019 11:40 AM
My laptop shuts down without any errors or warnings immediately after it is turned on. Connected the charger and tried, still same problem. It's a Pavilion G6 model and running on Windows 7 - 64 bit os.
Please help to resolve this
05-23-2019 10:40 AM
Welcome to HP Community
Try getting to the BIOS and let me know if the Notebook shuts down
-Shut down the Notebook and upon restarting keep tapping on the F10 key to you see System Configuration Menu ( BIOS )
If the Notebook shuts down in BIOS please contact HP Support or local tech for Service Options
Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support
Thank you 😊
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