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cole4521 Student
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Hp spectre x360 not turning on

hp spectre 15 x360
Microsoft Windows 10 (64-bit)

Hey all,

I purchased this 1500 dollar laptop just a year and a half ago and last night it failed on me. This is pretty frustrating since this computer was so expensive. I know that this particular model has issues with its motherboard and I'm pretty sure that is what is wrong with mine. I would like to talk to an HP rep in order to find out how to solve this problem especially because I leave for college soon and I need a laptop. Thanks, everyone!

Retired rick-s
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Hp spectre x360 not turning on

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information such as serial numbers and case details.

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP.
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