-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- I HAVE BEEN LOCKED OUT OF MY LAPTOP AND WAS TOLD TO PROVIDE ...

Create an account on the HP Community to personalize your profile and ask a question
06-27-2020 03:04 AM
I SWITCHED ON MY LAPTOP TODAY COMPAC PRESARIO CQ61 TODAY WHAT I SAW IS "ENTER ADMINISTRATOR PASSWORD" WHICH I DO NOT KNOW. I TRIED MY SYSTEM PASSWORD BUT WAS LOCKED OUT. I SAW SYSTEM DISABLED WITH CODE 98915085
PLEASE HELP ME.
06-27-2020 03:32 AM
You can follow these steps:
1. Restart Your PC
2. Press F8
3. Run PC in Safe Mode
4. Enter Administrator Account (There Need No Password)
5. Go to Control Panel
6. Then go to User Accounts
7. Delete Password
9. Restart PC Again
Or kindly check out these constructions.
https://support.microsoft.com/en-us/help/4490115/windows-change-or-reset-your-password
https://www.minitool.com/news/change-remove-password-windows-10-009.html