cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
OS5
New member
2 0 0 0
Message 1 of 3
174
Flag Post

I am facing hard disk error 3f0 in my laptop while booting

HP Recommended
HP Pavilion - 15-cs3007tx
Microsoft Windows 10 (64-bit)

I am facing hard disk error 3f0 in my laptop while booting. I have 2 drives (1TB HDD & 256gb SSD). When i run smart check for drive 1 which is HDD, it got passed and when i ran for drive 2 which is SSD, the smart check got failed. I have raised the same issue with HP support but they have ordered HDD instead of SSD. Is that correct? 

Case ID:[personal info removed]

 

2 REPLIES 2
WAWood
Level 16
Level 16
34,536 26,972 3,118 6,747
Message 2 of 3
Flag Post
HP Recommended

@OS5 

There is a numbering issue that makes things confusing.  We refer to the two drives as One and Two.  The OS refers to the two drivers as  Zero and One.  So, when you see an error about disk One, it could be either of the two.

 

Furthermore, since PCs that come with both an SSD and HDD are preconfigured to boot from the SSD, it is then drive Zero, not drive One.

 

My own guess is that with booting issues, it would be the SSD, not the HDD, that is failing. 



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 328 395
Message 3 of 3
Flag Post
HP Recommended

Hi @OS5,

 

Welcome to the HP Support Community.  

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation