I am getting a failure ID upon extensive check of my HDD

[MSGaur]

I am getting a failure id upon doing extensive check of hdd 

FAILURE ID- 64Q5B0-8NCAGG-XD7UQJ-61BV03

PRODUCT ID- 1DE68PA#ACJ

[Paul_Tikkanen]

Hi:

Below is the failure report generated by the code you posted, minus your notebook's serial number.

Failure Information

Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message

64Q5B0-8NCAGG-XD7UQJ-61BV03

OK

XXXXXXXXXX

1/16/21

305

Storage

Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive

Hard Disk 1 Full Test Failure

You will need to install a new hard drive and reinstall the operating system.

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

HP Notebook PC (Intel) * Models: 15-ay000 – 15-ay099 * Models: 15-ay100 – 15-ay199HP 250 G5 Notebook...

You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" SSD.

After you replace the drive, using another Windows PC with W7 64 bit or newer, you can create a bootable USB recovery drive with the HP cloud recovery tool that will reinstall W10, the drivers and the software that originally came with your notebook.

Here is an info link for how to use that utility.

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support