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Redheadsays Student
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I can't get my hp laptop to turn on

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I can't get my laptop to turn on. Everything lights up when I start it but I can't get to the HP logo. I feel it has something to do with the home button because I've encountered this problem before. All the updates are updated but I just can't get it to cooperate.
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HP Support Agent
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I can't get my hp laptop to turn on

Hi@Readheadsays,

 

Welcome to at HP Forums. Library for all sorts of solutions, tips and tweaks to your questions/issues.

 

To have the best experience on HP forum, visit our HP Forums Guide to know more.

 

Unable to see the display. Is that right?

 

I will definitely help you.

 

Try performing the hard reset from the steps below and check if that helps.

  • Power down the PC. Disconnect the battery and charger.
  • Press and hold the Power button for 20 seconds without connecting the battery or the charger.
  • Release the power button and connect the battery and charger.
  • Try powering on the unit and check for the display.

 

Let me know if that helped.

 

Resolv_S

 

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

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