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Locked

‎11-20-2020 01:22 PM

HP Recommended
Product: HP Stream
Operating System: Other

I haven’t touched this laptop in at least 3 years. I can’t get past the log in screen bc I don’t know my password. I’ve tried to reset my password but all attempts have failed. (Don’t have that email or phone anymore). Is there a way to wipe this thing so I can start over.  I found it packing to move.  Forgot I even had it. 
Thanks in advance. 

1 REPLY 1

‎11-20-2020 01:30 PM

HP Recommended

Hi TheMrsDean

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards.

I work on behalf of HP.
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