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Mike-Kenya
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Solved!

I cant start up my pc

HP Notebook 15-ay035nia (Energy Star)
Microsoft Windows 10 (64-bit)

When I power on my laptop, it's seeks an administrator or power on password.

With an error code [i 70425218]

Kindly assist.

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Message 2 of 3
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HP Recommended

Solved!

I cant start up my pc

Now that is a downside of not writing down the password or creating a password recovery flashdrive.

 

 

The HP forum rules were amended on 1 March 2019. Unfortunately, we are longer allowed to help with removing passwords.

See Rule 4.d. in the document at the following link
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.


https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage




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Message 3 of 3
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HP Recommended

Solved!

I cant start up my pc

@Mike-Kenya

 

Thank you for using HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation