10-16-2019 12:32 PM
I can't take my laptop HP 14-cf1014nt out from shipping mode, the powerlight is turning on and off and it is the first time thaf i use. I plugged it to Ac battery but it is not starting.
10-16-2019 01:41 PM
Welcome to the HP Support Community.
I have some assumptions and potential suggestions but I would like to be sure about what your issue is and what you describe.
- Could you be able to provide more details ?
- Can you use a camera or a smartphone to take pictures or create video, upload them (it) somewhere and provide a link to watch it. Make sure the video clearly shows the issue
Looking forward to your reply
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