cancel
Showing results for 
Search instead for 
Did you mean: 
Rix2
New member
4 0 0 0
Message 1 of 2
68
Flag Post

I don't know my BIOS Administrator Password

HP Recommended
HP Elitebook 745 G3
Microsoft Windows 10 (64-bit)

So I've been trying to update the BIOS for my laptop to get a little bit of extra performance on it. I went on HP's website to get the file for the download, and everything was going smoothly until it asked for my BIOS Administrator Password. I bought this laptop refurbished so the previous owners must have set this password. I've looked up some solutions, such as entering an incorrect password three times so that it gives me some kind of code which I can use to get another password. However, this just doesn't work and when I enter the password incorrect 3 times, it just tells me to press the power button to restart the device.

1 REPLY 1
MarcusC
Moderator
Moderator
1,600 1,537 68 329
Message 2 of 2
Flag Post
HP Recommended

Hey RIx2 🙂

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

 

MarcusC

I work on behalf of HP.
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation