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‎03-22-2019 12:44 PM

HP Recommended
Product: ProBook 6560b
Operating System: Microsoft Windows 10 (64-bit)

Hi

  1. When I pressed F10it asks bios password which I forgot. Now I am out of station so no hard disk with me to reinstall, what to do please help me. Thanks in advance
1 REPLY 1

‎03-22-2019 06:55 PM

HP Recommended

@14san 

I know we used to give out codes to bypass disable situations, but sorry -- the Community Policies changed this year such that we are now PROHIBITED from assisting customers in bypassing Admin or BIOS passwords, or in resetting those passwords.

For assistance in this NOW, you have to contact HP Customer Support directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (650) 857-1501.



I am a volunteer and I do not work for, nor represent, HP
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