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BarbieGeek
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Message 1 of 2
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Flag Post

I forgot administrator password on blue screen.

HP Recommended
Microsoft Windows 8.1 (64-bit)

I tried to login 3 times and the halt code is 58555650.

1 REPLY 1
WAWood
Level 16
Level 16
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Message 2 of 2
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HP Recommended

@BarbieGeek 

That is a Disable Code but we're not permitted to provide Disable Code bypasses anymore.

We are not permitted to assist in resetting passwords because HP considers that a violation of customer privacy. HP can assist in resetting passwords but if your original warranty has expired, they will charge you for the assistance.
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For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true

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