cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
GDMmusic
New member
2 0 0 0
Message 1 of 2
126
Flag Post

I forgot my BIOS Password on my HP Compaq 2230s laptop

HP Recommended
HP Compaq 2230s
Microsoft Windows 7 (64-bit)

I forgot BIOS password on my HP Compaq 2230s and I dont know how to reset this password. After 3 failure attempts, it show up a "On Screen Keyboard". When you press the enter key, it will show up a screen showing "Authentication Failed" and "System Locked Press the power button to restart the system". 
I tried taking off the CMOS battery but it did not help. I also wrote to HP support but they told me that I must replace whole motherboard. But I believe that there is any way to reset it instead of replacing the CMOS chip or whole motherboard. 
Thanks in advance for any help !

1 REPLY 1
BiancaS
Retired
Retired
2,897 2,890 89 183
Message 2 of 2
Flag Post
HP Recommended

Hi there! Thank you for visiting the HP Support Community! 🙂  

 

According to the Community's Rules of Participation:  

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.  

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.  

 

Kind regards,  

 

BiancaS.

I work on behalf of HP.
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation