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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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10-25-2022 09:09 PM
1 REPLY 1
10-25-2022 09:25 PM
Hi:
You'll have to reinstall Windows.
Make a bootable USB installation flash drive with the media creation tool from the link below (2nd option).
Download Windows 11 (microsoft.com)
If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option.
After W11 has completed installing, you can install the drivers and available software from the notebook's support page.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
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