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HP Recommended
HP Pavilion Gaming - 15-dk0047tx
Microsoft Windows 10 (64-bit)

I sometimes get a black screen when i turn on my laptop. The black screen comes as soon as i login, when i get that black screen i had to force restart using CTRL+alt+del. After the restart my laptop starts normally.

And yes i have disabled the extra apps which runs on startup, and the overall performance of my laptop is fine. And my drivers + windows10 is up-to-date.

Can anyone tell me why this is happening and a solution too?

1 REPLY 1
HP Recommended

CTRL +Alt+DEL is a restart without the hiberfil.sys

A normal shut down and startup starts with the hiberfil.sys

So run cmd (admin) and type:

powercfg -H off

Reboot 

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