• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎01-04-2024 04:51 AM

HP Recommended
Product: HP EliteBook 830 G5 Notebook PC

Yesterday morning I started my laptop with full battery. Then I plug type c-c cable and start charging my phone, but when I opened brave browser it suddenly shutdown it self. When I try to boot it was not booting so I tried while charging then it start booting. But while booting i got battery alert(601) first time. After booting i saw my battery percentage was only 12% although it was full before shutdown. But after that is work properly like before but get a battery alert(601) every time I booth it. 

Category:
1 REPLY 1

‎01-04-2024 01:14 PM

HP Recommended

@Ajay153 

 

Please use the following Guide to fix

 

           https://support.hp.com/us-en/document/ish_7041771-7042020-16

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.