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- HP Community
- Notebooks
- Notebook Boot and Lockup
- I have a failure ID# PK2E31-8G1C5T-MFPX6K-61TM03 Hard Driv...

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07-11-2024 12:21 PM - edited 07-11-2024 12:24 PM
When starting computer I receive Boot device not found Hard disk 3FO please install operating system on your hard disk. After doing tests found on HP site I get the Failure id listed Hard Drive 1 - Primary HDD Bay Id# PK2E31-8G1C5T-MFPX6K-61TM03.
07-11-2024 01:42 PM - edited 07-11-2024 01:45 PM
You will need to install a new M.2 SSD and reinstall the operating system.
Below is the link to the service manual where you can find the M.2 SSD removal and replacement procedure.
The product specs indicate that your notebook came with a 256 GB M.2 SATA SSD.
HP Spectre x360 - 15-ap012dx (ENERGY STAR) Product Specifications | HP® Support
You can replace the drive with another M.2 SATA drive, but chapter 1 of the service manual also indicates the notebook will support the even faster performing M.2 NVMe SSD's.
It appears however, that in order to run a NVMe SSD your notebook has to have the F.12 BIOS update or newer installed.
07-11-2024 02:31 PM
Yes you would have to run the BIOS update in windows but if you're not at BIOS version F.12, a NVMe drive won't work, so you wouldn't be able to install Windows on it.
If you're running F 12 now, there should be no need to update the BIOS to install Windows on a NVMe SSD.
If you are at an older BIOS version, you'll have to install a M.2 SATA SSD, because you don't have a working SATA SSD to update the BIOS with.
07-11-2024 04:59 PM
You're very welcome.
That's great news you were able to get the notebook back up and running.
Unfortunately, I wouldn't be able to help you with getting data off the bad drive.
It is probably not possible since the drive doesn't even show up when you install it in a USB to M.2 SATA/NVMe enclosure.
It's solid state.
It usually works or it doesn't, unlike a mechanical hard drive which has a slight chance of data recovery.