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HP Recommended
Example: Hp Notebook
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I need help with the a Administrator password or Power on Password. I used HP Notebook (Not The Mini HP Notebook) And i don't know how to getting of my screen. I’m trying to use my password but I didn't working for me. Sometime my computer do working without the blue screen to turn off and on again but it didn't work today. My System Disabled:

(i 74790148)

 

1 REPLY 1
HP Recommended

@Purple12345678 

Sorry, we are no longer able to provide any assistance with password issues. The Community Policies changed this March such that we are now not permitted to assist customers with Admin or BIOS (i.e., Power On) password issues.

In fact, according to the Community's Rules of Participation (which you can read from here: https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage😞

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

Good Luck



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.