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Locked

‎10-21-2021 03:19 PM

HP Recommended
Product: touchsmart 15

I have a Touchsmart 15 that needs an admin password on startup. I presume the cmos battery need replacement and has reset itself to factory default. Thank you in advance!

Category:
1 REPLY 1

‎10-21-2021 03:45 PM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


Regards,
MayS.

I work on behalf of HP
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