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Microsoft Windows 10 (64-bit)

I went thru the testing and found that Processor Check : Module Missing. Hard Drive Smart Check: Not Available Hard Drive Short DST Check: Not Available Hard Drive Optimized DST Check: FAILED.  I am wondering if I should replace the HD. I also no longer have access to Windows 10, so I would need to buy a new copy?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

As long as you can do the work yourself, it would be worth it.

 

If your notebook has a 2.5" mechanical hard drive, you can replace it with a better performing, normally more reliable solid state drive.

 

Consult the service manual for your specific model notebook for the hard drive R & R procedure.

 

You can install W10 for free using at least one of these two methods...

 

On your notebook's W10 driver page if there is a link for the cloud recovery client utility, you can use that to create a bootable recovery drive.

 

If there isn't, you can reinstall W10 for free by using the media creation tool at the link below to create an 8 GB USB flash drive installer.

 

https://www.microsoft.com/en-us/software-download/windows10

 

After W10 installs, you can install the drivers and available software from your notebook's support page.

 

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

As long as you can do the work yourself, it would be worth it.

 

If your notebook has a 2.5" mechanical hard drive, you can replace it with a better performing, normally more reliable solid state drive.

 

Consult the service manual for your specific model notebook for the hard drive R & R procedure.

 

You can install W10 for free using at least one of these two methods...

 

On your notebook's W10 driver page if there is a link for the cloud recovery client utility, you can use that to create a bootable recovery drive.

 

If there isn't, you can reinstall W10 for free by using the media creation tool at the link below to create an 8 GB USB flash drive installer.

 

https://www.microsoft.com/en-us/software-download/windows10

 

After W10 installs, you can install the drivers and available software from your notebook's support page.

 

 

HP Recommended

Great Thanks for the info!

HP Recommended

You're very welcome.

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