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Dreamweaver515
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I have an HP Stream locking up during start up, displays the HP emblem and goes blank I can’t log in

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Example: HP Stream
Microsoft Windows 10 (32-bit)

HP Stream Laptop product ID: 6ZF18UA .....[Private information removed]

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KrazyToad
HP Support Agent
HP Support Agent
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@Dreamweaver515


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Try running a System Test and let me know how it goes

 

- Shut down the Notebook completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click System Tests, then click Extensive Test.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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