cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
297
Flag Post

I just downloaded Microsoft Hyper-V Server 2012 R2, and upon reboot, my computer gets stuck.

HP Recommended
HP Envy
Upon rebooting my computer, it gets stuck at cmd, and if I try to restore the system by pressing f8 or f11, it eventually takes me back to the same screen after rebooting again. At this point I don't mind deleting all of my files, and reinstalling Windows, however I don't know how. Every time I try, the problem persists. Please help me, and I thank you in advance.
1 REPLY 1
Highlighted
Retired
Retired
3,798 3,735 201 435
Message 2 of 2
Flag Post
HP Recommended

Hi @Adalheida ,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the computer not booting with  Microsoft Hyper-V Server 2012 R2. I would like to assist you today with resolving this issue.

 


Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?
Do you have a recovery cd for windows? 

 

If you wish to keep the Microsoft Hyper-V Server 2012 R2, please contact Microsoft.


Please get back to me with above information, so I can help you better.

 

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation