• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎07-25-2024 10:24 AM

HP Recommended
Product: HP 255 15.6 inch G9 Notebook PC (50J80AV)
Operating System: FreeDOS

Hy 

I have bought an HP laptop model 255 G9 which comes with (Free Dos). Now I want to install windows in it but I'm unable to do. I have a bootable USB flash drive. There no USB or boot device showing in boot menu when press F9. 

I need help with that.

 

Category:
3 REPLIES 3

‎07-25-2024 10:31 AM

HP Recommended

Hi @Salman37 

 

Most likely the USB is created wrong, verify that the USB is partitioned in FAT 32 or GPT, then use Microsoft's media creation tool to create the installation USB.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Was this reply helpful? Yes No

‎07-25-2024 10:40 AM

HP Recommended

I did check the USB flash drive in another HP laptop it's working. 

Was this reply helpful? Yes No

‎07-25-2024 10:44 AM

HP Recommended

Try to do what I have indicated, also try to check that the USB is version 3.0 and not 2.0.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.