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Tjmadison
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I restarted my laptop and now it's stuck on gray screen. What do I do?

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HP Laptop
Microsoft Windows 10 (32-bit)

My computer froze so I hit ctrl alt delete and instead of restarting the screen went dark gray.  How do I fix it please?

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WAWood
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Message 2 of 4
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@Tjmadison 

What is being shown on the screen?  Without details, we can't provide assistance.



I am a volunteer and I do not work for, nor represent, HP
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Tjmadison
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It's just stuck on dark gray on the screen. 

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Tjmadison
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I guess I had too many files open at the same time and my computer froze so hit ctrl alt delete and instead of restarting it's now on a dark gray screen. 

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