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HP Recommended

I turned my HP laptop on and suddenly an error

BI initializeLibrary failed 0xc0000229 popped up and screen went black and fan loud . kindly help

 

1 REPLY 1
HP Recommended

Hi @Shmaz

Welcome to HP Support Community. This is a great place to post questions and find answers.

Thank you for posting your query. I will be glad to help you.

 

To understand the issue and help you, please get back to me with the details listed below:

- Exact model of your printer / Desktop/ notebook (if you need help, click here for information on how to find your model number model).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.


- Connection method - USB, physical LAN, or wireless?
- If possible, get back to us with the screen shot of the error message.

- Any hardware or software changes made on the unit?

Take care and have a great day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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