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Honor Student
Posts: 2
Member Since: ‎03-20-2017
Message 1 of 3 (72 Views)

I updated the BIOS - now the laptop will not start.

Product Name: ENVY j-033eo
Operating System: Microsoft Windows 10 (64-bit)

I have tried every suggested tip, but to no avail. The ONLY reaction I get is the Caps Lock diode blinking twice....

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Regents Professor
Posts: 3,971
Member Since: ‎04-09-2015
Message 2 of 3 (62 Views)

Re: I updated the BIOS - now the laptop will not start.

Hello @Justin_62,

 

 

BIOS
LEDs blink 2 times
BIOS corruption failure
If a BIOS corruption error occurs, you may not even notice the blink codes, because as soon as the computer recognizes the error, it restarts, attempts to recover the BIOS, and then restarts again. You might notice an extra-long startup process as a result, and a message indicating that the BIOS has been recovered may display on startup. If this occurs, update the BIOS on the computer. For more information, see Updating the BIOS.
If the computer does not automatically recover the BIOS, manually perform a BIOS recovery by following these steps:
  1. Turn off the computer.
  2. Plug the notebook into power using the power adapter.
  3. While the computer is still off:
    1. Press and hold the Windows key and the B key at the same time, and then press and hold down the Power button on the notebook for one second.
    2. Release the Power button and the keys.
By following these steps the BIOS will reach the EFI partition in order to recover the BIOS to the last known good version of the BIOS from the hard drive.
For information on how to restore the BIOS refer to the HP support document: HP Notebook PCs - Restoring the BIOS.

 

 

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Thank You,

GBL84

I am not an HP Employee 

 

Honor Student
Posts: 2
Member Since: ‎03-20-2017
Message 3 of 3 (51 Views)

Re: I updated the BIOS - now the laptop will not start.

Thanx - but I have tried even that several times, but the screen remains black - no messages displayed...😣

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