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‎01-28-2021 04:39 PM

HP Recommended
Product: PAVILION 15-CS0064ST

My hp pavilion 15-CS0064st laptop turned off and on, what can I do to fix it?

 

3 REPLIES 3

‎01-28-2021 05:11 PM

HP Recommended

@Veronica211 

The Community can not provide any assistance without some details ...

So, please provide the following:
1) OS version the PC is running (i.e., Win7, Win8x, Win10)
2) Age of the PC
3) Detailed description of the problem -- including the EXACT wording of any error message being displayed

Once you provide the needed details, someone will reply.



I am a volunteer and I do not work for, nor represent, HP
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‎01-28-2021 05:18 PM

HP Recommended

It is a hp pavilion 15-CS0064st, it does not show any error message, it just turned off and did not turn on again. It is on Windows 10.

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‎01-28-2021 05:19 PM

HP Recommended

Could you please help me?

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