Post new question
Question
Reply
 
Student
Posts: 1
Member Since: ‎05-26-2016
Message 1 of 2 (123 Views)

J8A22UA don't turn on, caps light slow blinking and wifi light stays on

Product Name: touchsmart notebook J8A22UA
Operating System: Microsoft Windows 10 (64-bit)

J8A22UA don't turn on, caps light slow blinking and wifi light stays on, can anybody help me to send it to an hp authorized, center

Reply
0 Kudos
Distinguished Professor
Posts: 2,391
Member Since: ‎09-10-2013
Message 2 of 2 (99 Views)

Re: J8A22UA don't turn on, caps light slow blinking and wifi light stays on

Hi

 

i found this Doc that may help you

 

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c01732674

 

Now once you understand the issue if you still want to send it to repair you will have to call your local HP tech support number for your region 

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation