cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
gybek
New member
3 0 0 0
Message 1 of 3
226
Flag Post

Just bought a dv7t-7000- BIOS locked. Solutions?

HP Recommended
dv7t-7000

Hello, I just purchased this laptop off eBay. I had read that I should be able to remove the bios battery from the laptop and let it sit for 30 minutes, replace it, and that should reset the bios and remove the password. 

Two questions- 1: will that actually work for this mb?

2: is that the easiest way to resolve this, or is there another way ? 

Predicated on the first issue being solved, for upgrading the processor from a 3630QM, what’s the fastest processor that can be put in? With any processor upgrade, what is the max memory that can be potentially installed?

 

Thank you! 

2 REPLIES 2
WAWood
Level 16
Level 16
34,852 24,531 3,145 7,830
Message 2 of 3
Flag Post
HP Recommended

@gybek 

Sorry, but what you read is totally wrong!  Removing the CMOS battery from a laptop does NOTHING to reset any passwords -- as the password is encoded into the BIOS chip on the motherboard and is permanent.

 

BIOS and power-on passwords are contained in the firmware that is present inside the BIOS chips -- which are soldered to the motherboard and thus, are not replaceable. So, you can't just buy a replacement chip and swap them. Also, neither your nor HP can reset the BIOS password on the current motherboard. Thus, replacement of the motherboard is required with one that has a BIOS chip that does not have a password in the firmware. This is very expensive to do and can often cost more than simply replacing the PC

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do anything for you -- but we can not assist in that in any way.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
MarcusC
Moderator
Moderator
2,501 2,416 109 657
Message 3 of 3
Flag Post
HP Recommended

Hey @gybek 🙂

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

@WAWood 

As always, thanks 🙂

 

Regards,

 

MarcusC

I work on behalf of HP.
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation