Post new question
Posts: 1
Member Since: ‎02-27-2017
Message 1 of 2 (86 Views)

Just get black screen on start up

Product Name: No note book
Operating System: Microsoft Windows 10 (32-bit)

Just getting black screen ON start up.cannot even get to password there a rebooting options

0 Kudos
Regents Professor
Posts: 4,058
Member Since: ‎04-09-2015
Message 2 of 2 (45 Views)

Re: Just get black screen on start up

Hello Staff1,


Follow this systemically to troubleshoot your issue:










Hope this helps, for any further queries reply to the post and feel free to join us again !!


 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.


Thank You,


I am not an HP Employee 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation