03-24-2017 01:17 PM - edited 03-24-2017 01:19 PM
My laptop was not charge, I was not able to check the percentage of the battery & all of a sudden it shut down. I cant even remember if I shut it down or it shut down on its own, because I went to th rest room.. Few hours later I plugged it in the charger but t seems like it's not charging and then i tried to turn it on but its still not working. I need Help ASAP :-(
03-25-2017 02:16 AM
It would help if you posted the product number or complete product name.
You have only identified the notebook model series that it came from and that is not quite specific enough.
Identify it and I will be able to give you instructions on performing a hard reset of your notebook.
Is it still in warranty?
Check your warranty status Here.
Does the power\charge LED light up when a power adapter is connected to it?
If your problem is solved or question answered by my post, please click the Accepted Solution button in that post.